Information We Collect
We collect information you provide directly, including account details, profile information, brand workspace content, support requests, and communications with us. We may also collect app activity, device information, log data, approximate location derived from device or network settings, and usage analytics.
How We Use Information
We use information to provide and improve Social Proof, operate accounts and brand workspaces, personalize app experiences, publish brand content you submit, respond to support requests, secure the service, prevent abuse, and comply with legal obligations.
Sharing of Information
We may share information with service providers that help us host, analyze, support, and secure the service. We may also share information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent.
Brand and Public Content
Content submitted for a brand profile, collection, product spotlight, post, or certificate may be visible to users of Social Proof or to people who receive shared links. Do not submit confidential content unless you intend it to appear in the service.
Cookies and Similar Technologies
Our web workspace may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand usage, and protect the service.
Data Retention
We keep information for as long as needed to provide the service, meet legal or accounting requirements, resolve disputes, enforce agreements, and maintain security. Retention periods vary based on the type of information and how it is used.
Your Choices
You may request access, correction, deletion, or export of personal information by contacting support. You can also manage certain account details directly in the product. Some requests may be limited by legal, security, or operational requirements.
Security
We use administrative, technical, and organizational safeguards designed to protect information. No internet service is completely secure, so we cannot guarantee absolute security.
Children
Social Proof is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. If changes are material, we will provide notice through the service or another reasonable method.
Contact
Questions or privacy requests can be sent through the support form or by email at support@socialproof.app.